pocket-sized tension relief

The PocketSoothe is a portable/wireless massager that uses heat to undo knots and relieve tension in your body. It has rounded nodes that prevent bruising, for a gentle massaging experience.

When using the device for the first time, use it at the lowest temperature setting to get used to the heat before proceeding with the whole routine. The PocketSoothe is inspired by gua sha and can be used in a similar way, like scraping along your neck or massaging target areas in a circular motion.

When used correctly, no burns will occur. If the PocketSoothe’s rounded massage nodes are too hot on your skin, use the silicone cover that comes with the device for a more comfortable experience.

Yes. The PocketSoothe can be used to massage your neck, back, shoulders, and anywhere else experiencing tightness and tension. The device can also be used to massage and soothe your scalp.

The PocketSoothe is not waterproof and should not be used in the shower or near bodies of water.

To maintain optimal performance and extend the device’s lifespan, regularly clean the rounded nodes with a wet tissue or cotton pad before and after use.

The PocketSoothe contains an in-built 4000mAh lithium ion battery. Airport and airline security regulations may vary and are subject to change. To ensure that you can carry your PocketSoothe onboard, please contact the airlines directly for further advice.

Yes, we offer free delivery for orders above $50. For orders below $50, a standard $2.99 delivery fee applies.

We only ship within Singapore (https://stryv.co/), Malaysia (https://stryv.my/), Hong Kong & Macau (https://stryv.hk/) and Taiwan (https://stryv.tw/) for orders made on the country-specific website.

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.

If your order is delayed beyond the estimated delivery time, please reach out to our customer support team at contact@stryv.com. We will investigate the issue and provide you with an update on the status of your delivery.

You may reach out to us at contact@stryv.com to make arrangements. A fee may apply.

If you receive a damaged or defective product, please contact our customer support team at contact@stryv.com within 7 days of delivery. We will guide you through the return and replacement process to ensure your satisfaction.

If you need to change the delivery address or update your order details, please contact our customer support at contact@stryv.com as soon as possible.We'll do our best to accommodate your request, but it may depend on the order's processing and shipping status.